Visitor care guide · Tokyo

English-speaking clinics & doctors in Tokyo

Compare clinics around Shinjuku and Shibuya: language support, reception hours, official contact details and online consultation options.

Compare 4 local facilities

English-speaking online doctor in Tokyo

24/7 · 365EN / JP
Consultation from¥14,800〜Costs & insurance →

Medicine is not included. Medical certificates, interpreting and applicable surcharges cost extra. A prescription depends on the doctor’s assessment. Check your final estimate with Travelers Hospital before confirming.

Book an online consultation

Booking opens on Travelers Hospital. Select “Online” to choose a time.

Tokyo東京
Nryate / CC BY-SA 4.0 · cropped, resized / WebP

Tokyo searches are easier when you use the ward as well as the station: Shinjuku, Shibuya and Ikebukuro are in different wards. The Tokyo government directory below covers Shinjuku, Nakano and Suginami; use the nationwide search for other areas. Around Tokyo Station, check whether an address is on the Marunouchi or Yaesu side before setting off.

Japan Care Guide editorial team · 株式会社Cocktail · Clinic listings updated:

IN-PERSON CARE

Compare local clinics and hospitals

Contact details and published visitor information for Shinjuku and Shibuya. Confirm that the facility can see you before travelling.

Prefer a video consultation? →

Shinjuku

Clinic · Shinjuku

GLOBE Clinic Shinjuku

General medical consultations for international visitors.

Language
Reconfirmation needed. Ask the facility about consultation language.
Published hours · JST
Reconfirmation needed. See the official timetable before travelling.
Arranging a visit
Confirm the current appointment process through the official clinic website.
Address
3F TRES SHINJUKU, 3-28-4 Shinjuku, Shinjuku-ku, Tokyo

Before you goAsk whether your appointment will be at the Shinjuku clinic, online or a hotel visit; these are separate arrangements.

Clinic · Shinjuku

eHealth Clinic Shinjuku

Internal medicine, allergy, urology and other outpatient services.

Language
Reconfirmation needed. Ask the facility about consultation language.
Published hours · JST
Reconfirmation needed. See the official timetable before travelling.
Arranging a visit
Confirm the current appointment process through the official clinic website.
Address
3F Shinjuku-Toyo Building, 2-6-4 Shinjuku, Shinjuku-ku, Tokyo 160-0022

Before you goSome reservation routes have a separate fee. Confirm the booking charge and consultation estimate before submitting.

Shibuya

Clinic · Shibuya

EMISHIA CLINIC Shibuya

General medical and medication consultations for international visitors.

Language
Reconfirmation needed. Ask the facility about consultation language.
Published hours · JST
Reconfirmation needed. See the official timetable before travelling.
Arranging a visit
Confirm the current appointment process through the official clinic website.
Address
4F Shibuya Toei Building, 1-22-8 Jinnan, Shibuya-ku, Tokyo 150-0041

Before you goAsk about the estimate and any document fee before confirming; an available service does not guarantee a same-day slot.

Clinic · Shibuya

MY Medical Clinic Shibuya

Internal medicine and general outpatient care.

Language
Reconfirmation needed. Ask the facility about consultation language.
Published hours · JST
Reconfirmation needed. See the official timetable before travelling.
Arranging a visit
Confirm the current appointment process through the official clinic website.
Address
3F outpatient reception, NMF Shibuya Koen-dori Building, 20-17 Udagawacho, Shibuya-ku, Tokyo 150-0042

Before you goGeneral outpatient reception is on the third floor. Other services use different floors and may require an appointment.

How to use these listings

These are selected facilities with public visitor information, not a ranking or a complete directory. We checked the linked pages; we have not confirmed a live appointment or contacted each facility. Listing a clinic does not imply a referral partnership with Japan Care Guide.

Ask about the total fee, required documents and insurance arrangements directly. A translated page or a listed language does not guarantee that a particular clinician or interpreter will be available. Travel insurance coverage depends on your policy.

Our online booking buttons are labelled separately and lead to Travelers Hospital. The clinic website links above lead to the named facilities.

Find care around a station or neighbourhood

These links open map searches, not a verified list of partner facilities. Check the address, route, opening hours and language directly. A nearby result may be across a station or outside your district.

Hospitals and clinics in Tokyo

Find an in-person facility by area, language and medical department. Contact it before travelling to confirm it can see you.

Search by area and language — JNTO ↗

How to choose between online and in-person care →

English-speaking online doctor in Tokyo

Travelers Hospital provides consultations across Japan, 24 hours a day, 365 days a year. English–Japanese bilingual doctors are available. Check the consultation language before booking.

Consultation fees & insurance

Consultation from¥14,800〜

Additional charges are listed below. Your estimate is shown before you confirm.

Prescription issuance
¥5,500
Medical certificate (optional)
¥16,500
After-hours / weekend charges
May apply
Medicines & interpreting
Additional charges

The booking page lists a ¥5,500 after-hours surcharge from 17:00 when applicable and a ¥5,500 weekend / national holiday surcharge when applicable. For consultations in languages other than English, interpreting may cost ¥20,000 plus tax. Medicines are paid for separately at the pharmacy.

Using travel or credit-card insurance

Your policy may cover the consultation. Pay for the visit, keep your receipts and claim from your insurer. Check your coverage and required documents before booking.

Check current fees ↗

Checked against the provider’s booking information: 9 September 2026. Fees and availability can change.

Book a consultation

Booking opens on Travelers Hospital. Select “Online” to choose a time.

Pharmacies and prescription pickup in Tokyo

For over-the-counter medicine, ask a pharmacist. For prescribed medicine, confirm that the pharmacy dispenses prescriptions and can supply your medicine. Shop hours and dispensing hours may differ.

Show this at the pharmacy

Can I have a prescription dispensed here?
こちらで処方箋の薬を受け取れますか。
What time does prescription dispensing close today?
今日の処方箋の受付は何時までですか。
Could you check the active ingredient of this medicine?
この薬の有効成分を確認していただけますか。

Questions before booking

Does a 24-hour consultation mean I can collect medicine at any time?

No. A prescription depends on the doctor’s assessment. Collection depends on pharmacy opening hours and stock; confirm the pharmacy and timing with the provider.

Can I use my travel insurance or credit-card insurance?

It depends on the policy, covered treatment and claim requirements. Check with your insurer and keep your receipts and any required medical documents.

Will the doctor speak the language of this page?

This guide is translated. Travelers Hospital has English–Japanese bilingual doctors. Other language assistance must be confirmed with the provider; a translated page is not a promise of a doctor in that language.

Japan Care Guide is operated by Cocktail, an agency for Travelers Hospital. We introduce an online consultation service; we do not operate a local hospital or pharmacy.

How we prepare this guide →