Visitor care guide
Find a doctor in Japan by city
Choose the city where you are staying to find local clinics, hospital search tools and pharmacy guidance. Tokyo, Osaka and Kyoto include selected facility profiles with published language support, reception details and official contacts.
Choose your city
Tokyo, Osaka and Kyoto have selected clinic listings. The other city guides provide local medical resources and searches around stations and neighbourhoods. These are selected guides, not a complete directory or live appointment service.
Tokyo
Shinjuku · Shibuya · Tokyo Station · Ueno · Asakusa · Ikebukuro
Osaka
Umeda / Osaka Station · Namba · Shinsaibashi · Shin-Osaka
Kyoto
Kyoto Station · Kyoto-Kawaramachi / Gion-Shijo · Arashiyama
Staying somewhere else? Use the nationwide official search by prefecture. Online consultations are available throughout Japan.
Before choosing a clinic
Can I see an English-speaking doctor nearby?
Open your city guide and check the facility’s language information. Confirm that English support is available on your visit date and whether it is provided by the doctor or an interpreter.
Questions to ask about language support →Can I walk in today?
Ask the facility whether it accepts visitors without an appointment, when registration closes and whether you need a referral. Opening hours alone do not confirm an available appointment.
Search JNTO by area, language and department →What should I ask about the price?
Request a total estimate for your visit, including any tests, prescriptions, medicines, documents and interpretation. Check payment arrangements and the paperwork your insurer requires before relying on reimbursement.
Understand consultation costs and insurance →What if my city is not listed?
Use JNTO’s medical institution search to select your area, language and department. Its listings provide basic information; contact the facility to confirm the details before travelling.
Open the nationwide medical search →Search guidance: Japan National Tourism Organization. Facility details and their review dates are shown in the individual city guides.
Visit a hospital or clinic
Find an in-person facility by area, language and medical department. Contact it before travelling to confirm it can see you.
Search by area and language — JNTO ↗See a doctor online
Travelers Hospital provides consultations across Japan, 24 hours a day, 365 days a year. English–Japanese bilingual doctors are available. Check the consultation language before booking.
Consultation fees & insurance
Consultation from¥14,800〜
Additional charges are listed below. Your estimate is shown before you confirm.
- Prescription issuance
- ¥5,500
- Medical certificate (optional)
- ¥16,500
- After-hours / weekend charges
- May apply
- Medicines & interpreting
- Additional charges
The booking page lists a ¥5,500 after-hours surcharge from 17:00 when applicable and a ¥5,500 weekend / national holiday surcharge when applicable. For consultations in languages other than English, interpreting may cost ¥20,000 plus tax. Medicines are paid for separately at the pharmacy.
Using travel or credit-card insurance
Your policy may cover the consultation. Pay for the visit, keep your receipts and claim from your insurer. Check your coverage and required documents before booking.
Checked against the provider’s booking information: 9 September 2026. Fees and availability can change.
Booking opens on Travelers Hospital. Select “Online” to choose a time.
Find a pharmacy or buy medicine
For over-the-counter medicine, ask a pharmacist. For prescribed medicine, confirm that the pharmacy dispenses prescriptions and can supply your medicine. Shop hours and dispensing hours may differ.
Show this at the pharmacy
- Can I have a prescription dispensed here?
- こちらで処方箋の薬を受け取れますか。
- What time does prescription dispensing close today?
- 今日の処方箋の受付は何時までですか。
- Could you check the active ingredient of this medicine?
- この薬の有効成分を確認していただけますか。
Japan Care Guide is operated by Cocktail, an agency for Travelers Hospital. We introduce an online consultation service; we do not operate a local hospital or pharmacy.
How we prepare this guide →