At a glance
You can speak with a doctor online or find a local clinic through JNTO’s medical guide. Hotel staff can help with your location and transport. For an emergency, call 119.
In this guide
If you need emergency care
Call 119 for an ambulance. Give your location clearly; hotel staff can help explain the address. Do not wait for an online appointment in an emergency.
Speaking with a doctor online
Check available appointments, consultation language and fees. During the call, the doctor may recommend a clinic visit for an examination or test.
Finding a nearby clinic
JNTO’s visitor medical guide lists medical institutions. Contact the facility to confirm opening hours, language support and whether you need an appointment.
Getting help from your hotel
The front desk may be able to help with directions, transport or contacting a medical provider. Keep your insurer’s assistance number and appointment confirmation handy.
Sources & further information
Checked against the provider’s booking information: 9 September 2026. Fees and availability can change.
How we prepare this guide →